Returns & Exchanges

At Elver, we stand by the quality of our technology. If your device isn't the perfect fit, you can return or exchange your purchase within 30 days of delivery in its original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Device

  Securely pack your item in its original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition, we will process your refund or ship your replacement within 3-5 business days.